The art of persuading through listening - Part B
Category : Sales
- Course Duration30 minutes
- Course Start---
- Instructor---
This program aims to help learners to comprehend for full immersion in the customer’s world they need to better understand customer needs and imperatives.
- Identifying the factors driving your customer’s buying decision.
- Adapting your offer and your arguments to cement your credibility.
- Using comparative arguments in an ethical way to convince your customer when faced with an offer from a competitor.
- Structuring your offer in a way that convinces effectively.
- In the end of this program learners will be able to convince customers (with integrity) with well-structured arguments and a tangible, irrefutable argument technique..
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