Performance Management and Motivation

Category : Supervisory and mid-management levels
  • Course Duration2 days
  • Course Start---
  • Instructor---


These levels provide the core of any business, as such the IEMS aim to provide vocational and academically routed Programmes linked with a Continuous Professional Development (CPD) award where necessary. The Programmes below are our planned Programmes, however, the IEMS will provide bespoke Programmes where required and on request. Also refer to ‘Specialist Programmes’

Performance management and effective performance conversations play and integral part to the successful delivery of organizations outcomes. Managing performance enables managers to ensure that the organizational objectives are being met, by following a structured, formal - as well as informal - process managers can adjust, improve, refine, monitor and manage performance in relation to the desired outcomes.

    As a result of this course participants will

  • Understand and be able to demonstrate skills for conducting what are often seen as ‘difficult’ conversations.
  • Understand the role of Performance Management in driving organizational objectives
  • Understand the principles and the psychology of motivation
  • Understand the importance of KPI’s in delivering specific of performance outcomes
  • Understand how to set up the Performance Appraisal process
  • Be able to effectively conduct a Performance Appraisal feedback/reporting session to staff
  • Understand the value of Performance Coaching in lifting performance
  • Understand and will have practiced the GROW coaching process
  • Understand how to develop a performance coaching plan
  • Be able to help staff develop a Personal Development Plan relayed to performance improvement and achieving KPI’s
  • This two-day, highly interactive course will give participants a thorough understanding of how to manage – and lift – performance in their staff. The elements of coaching, motivating, building and supporting a performance culture will be key elements in this presentation


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