Specialist Programs

• To conduct an initial placement assessment to understand every learner’s starting point
• Improve conversation, listening, reading and writing skills
• Ensure English learning goals are set for future development needs
• Be able to skim read
• Use simple texts as models for writing
• Write using descriptions
• Write email messages that are ethical and professional
• Learn how to listen for key information
• Understand simple telephone conversations
• Be able to greet and introduce yourself with confidence

• Successful candidates who pass the final assessment will be eligible to receive an Ofqual Approved Certificate that verifies the learning that has taken place in and around reading, writing, listening and speaking skills in English Language.

• Introduction to ISO framework
• Global environmental issues
• Review of legislation requirements
• Continuous improvement process
• Prevention of pollution
• Benefits to the business
• Hazardous substances
• Environmental management system implementation and certification

• The learning outcomes will help decision makers and project managers understand the fundamentals and practical implementation requirements of an effective environmental management system. Those attending will know exactly what is required to implement and maintain these standards as well as knowing the pitfalls of not keeping up to speed.

To provide Participants with a level of understanding of the importance of the Customer to the business outcomes and the objectives of the organization and in particular

• To enable delegates to plan, perform and report the results of internal quality audits with the aim of developing and improving the quality management system of an organization. To help delegates understand the key attributes of an efficient and effective quality management system and the role of the internal auditor in its continual improvement and development.

• Plan-Do-Check-Act methodology and other fundamental quality management principles
• Business process auditing Vs. Risk based auditing
• The structure and principles of the ISO 9000 series standard
• Quality management system implementation issues
• Effective auditing techniques and good audit practice

• This course, combined with ISO 9001 Foundation course, satisfies the formal training requirements for those wishing to register with the IRCA as Internal Quality Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal quality audits. Delegates also will find the interactive nature of the course; it’s challenging content and extensive use of team-based exercises stimulating and surprisingly enjoyable.

• The Plan, Do, Check, Act (PDCA) cycle
• The relationship between quality management and customer satisfaction
• Quality management terms and definitions and the 7 Quality Management Principles
• The process approach used in quality management
• Process Based Quality Management Systems
• The structure, content and requirements of ISO 9001

• The origins of Quality Management and
• The 7 Quality Management principles
• The ISO 9000 series standards ISO 9001:2015
• Roles and responsibilities of auditors and lead auditors Processes and techniques for planning conducting & reporting audits
• Audit follow-up activities and auditing for continual improvement

• The course is designed not only to help people perform capable and value adding quality audits, but also to develop delegates’ wider understanding of quality management systems design and implementation.

• Introduction to ISO 14001:2015 & EMAS
• Global environmental issues
• Identification of environmental aspects
• Review of legislative requirements
• Continual improvement process
• Prevention of pollution
• Benefits to business
• Hazardous substances
• Environmental management system implementation & certification

• Attendees will develop a detailed understanding of exactly what is required in implementing a certified EMS allowing informed decision-making. If you have already decided that ISO 14001:2015 will be of benefit to your company then the course helps you to identify the requirements and pitfalls before you start helping to avoid blind alleys and costly mistakes.

• To enable delegates to effectively plan, perform, evaluate and report the results of internal environmental audits with confidence.

• Environmental Issues
• Checklist development & use
• Environmental standards
• NCRs and categorization
• Types of audit
• Auditor skills, protocols and techniques

• This course, combined with ISO 14001:2015 foundation course, satisfies the formal training requirements for those wishing to register with the IRCA as an Internal EMS Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal EMS audits. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team - based exercises an enjoyable and effective way to learn.

• The course will help delegates to understand the principles of good Environmental Management and to develop their knowledge of the environmental management standards. It will also develop delegates’ knowledge & understanding of different audit types, and the practical skills required to plan, execute and report environmental management audits. On completion, delegates will be able to evaluate the effectiveness of an EMS based on the ISO 14001 or EMAS standards at a level acceptable to certification bodies.

• Auditor registration
• Audit case study and role-play
• Global environmental issues
• ISO 14001:2015 & EMAS
• Prevention of pollution
• ISO 19011 • Certification & verification
• Roles and responsibilities of auditors
• Auditor skills & development, execution and reporting
• NCRs and categorization • Identification/evaluation of environmental aspects
• Overview of current environmental legislative requirements

• This course satisfies the formal training requirements for those wishing to register with the IEMA Auditor Registration Scheme. Attendees will develop a detailed understanding of environmental management systems; know the criteria required for implementing a successful certified EMS.

• To enable delegates to understand health and safety management within a business environment and to understand the principles of the OHSAS 18001:2007 health and safety system.

• Health and Safety Management System implementation
• Health and safety policy
• Background to health and safety management
• Performance standards
• OHSAS 18001:2007 requirements

• Attendees will develop a detailed understanding of the 18001:2007 requirements allowing them to make a judgment on whether this system is the best way forward. If you have already decided that 18001:2007 will be of benefit to your company then the course may help you to identify the requirements and pitfalls before you start, avoiding costly mistakes.

• To enable delegates to effectively plan, perform, evaluate and report the results of internal health and safety audits and to help delegates understand the key attributes of a good health and safety management system and the role of the internal auditor in its continual improvement and development.
• Health and safety awareness
• Brief overview of current health and safety legislation
• Structure and principles of the OHSAS 18001:2007 specification
• Audit techniques
• Auditor attributes and skills
• NCRs and categorization

• This course, combined with an OH&SMS Foundation Course, satisfies the formal training requirement for those wishing to register with the IRCA as an Internal OH&SMS Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal health and safety effectively. This course satisfies the formal training requirements for those wishing to register with the IRCA as an Internal Health and Safety Auditor.

• To develop delegates understanding of the principles of Health and Safety Management, requirements of OHSAS 18001:2007, and to help to develop delegates’ understanding of different types of audit and the practical skills required to plan, execute and report health & safety management systems audits.
• Occupational Health & Safety Awareness
• Emergency preparedness
• Occupational Health & Safety Policy Statement
• Auditor skills and registration
• Overview of Health and Safety legislative requirements
• Auditing techniques
• Risk Assessment and Emergency Preparedness
• Audit case study and role-play
• Roles and Responsibilities of auditors and audit leaders
• Nonconformity categorization and reporting
• Audit planning, execution, reporting and follow-up

• The course is designed not only to help people perform effective and value adding audits, but also to develop delegates wider understanding of the OHSAS health and safety management systems design and implementation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as auditors or lead auditors with the IRCA.

The objectives of the Level 3 program are to build skills and knowledge in and around:

• Health and Risk Management
• English Language Skills, written, verbal and reading
• Leading your team program
• Business and Administration introduction
• Introduction to Management
• Skills overview for HR, IT, Finance and Marketing

• Those attending this program will have gained sufficient knowledge to work effectively within a business administration environment and to then help direct subordinates in a clear and objective communication style.

The objectives of the Level 3 program are to build skills and knowledge in and around:

• Health and Risk Management
• English Language Skills, written, verbal and reading
• Leading your team program
• Business and Administration introduction
• Introduction to Management
• Skills overview for HR, IT, Finance and Marketing

• Those attending this program will have gained sufficient knowledge to work effectively within a business administration environment and to then help direct subordinates in a clear and objective communication style..

This apprenticeship program has been designed for people working in the following occupations roles:

• Manual/mechanical street cleanser
• Transfer station technician
• Compost technician (biological treatment)
• Materials recycling facility technician (picker/sorter)
• Household waste recycling center technician
• Recycling technician (driver/loader)
• Refuse technician (driver/loader)
• Environmental technician (including weighbridge and other activities)

• Level 2 Sustainable Waste Operative or Recycling Activities mandatory and optional competence units so can demonstrate workplace abilities.
• Level 2 in Principles of Sustainable Resource Management (technical certificate) to provide extra knowledge about job role.
• Employment Rights and Responsibilities (ERR).
• Functional Skills in English and Mathematics OR Essential Skills in English

This apprenticeship program has been designed for people working in the following occupations roles:

• Sustainability Officer
• Refuse Collection Supervisor (Team Leaner)
• Recycling Collection Supervisor (Team Leader)
• Treatment (Physical/Chemical or Thermal) Supervisor
• Materials Recycling Facility/Household Waste Recycling Centre Supervisor
• Transfer Station Supervisor
• Biological Treatment (In-vessel Composting/Open Windrow/ Anaerobic Digestion) Supervisor
• Landfill Supervisor

• Level 3 Waste Supervisor or Sustainable Recycling Activities (supervisor) mandatory and optional competence units.
• Level 3 in Principles of Sustainable Resource Management (technical certificate) to provide extra knowledge about job role.
• Employment Rights and Responsibilities (ERR).
• Functional Skills in English and Mathematics OR Essential Skills in English and Mathematics.

This apprenticeship program has been designed for people working in the following occupations roles:

• Ensure that individuals have the knowledge and skills to manage an operational area
• Maintain health and safety
• Allocate work and maintain the quality of treatment processes

• Level 4 Diploma in Systems and Operations Management

OR

• Level 4 Diploma in Systems and Operations Management (Small Scale Operations)